At our AI agency, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our AI services and solutions.
Developing, implementing, and maintaining AI solutions tailored to your business needs
Responding to inquiries, providing support, and sending project updates
Training custom AI models using your data (only with explicit written consent)
Analyzing usage patterns to optimize AI system performance and user experience
Meeting legal obligations and protecting against fraud or security threats
Understanding market trends and improving our AI services (anonymized data only)
Your data may be used to train custom AI models specifically for your business. This process:
Our AI systems may make automated decisions affecting your business operations:
For service improvement and research purposes:
End-to-end encryption for data in transit and at rest using AES-256 standards
Enterprise-grade cloud infrastructure with ISO 27001 and SOC 2 compliance
Role-based access controls with multi-factor authentication for all team members
Quarterly security audits and penetration testing by independent security firms
We collect only the minimum data necessary for providing our AI services
Data is retained only as long as necessary and securely deleted when no longer needed
Under Australian Privacy Principles (APPs) and GDPR (where applicable), you have the following rights regarding your personal data:
Request a copy of all personal data we hold about you
Correct any inaccurate or incomplete personal information
Request deletion of your personal data (subject to legal obligations)
Limit how we process your personal information
Receive your data in a structured, machine-readable format
Object to processing based on legitimate interests or direct marketing
To exercise any of these rights, please contact us at:
We will respond to your request within 30 days.
We use cookies and similar technologies to:
You can control cookie settings through your browser preferences. Some features may not work properly if cookies are disabled.
Your data may be processed in countries outside Australia, including:
We ensure appropriate safeguards are in place through:
If you believe we have breached your privacy, you can lodge a complaint with:
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